- Initiated a landmark USPS-competitor partnership with DHL Express, creating innovative co-branded international guaranteed express delivery product, Global Express Guaranteed
- Developed paradigm shifting diversification strategy for Pitney Bowes to enter the First Class Mail presort bureau market, leading to its aggressive and well executed roll-up acquisition plan to create Pitney Bowes Presort Services.
- Provided expert advice to Pitney Bowes on how to scale Canada Post’s Borderfree application which they acquired and has evolved into Complete Cross-Border, a dominant landed-cost application
- Identified and developed market opportunity for FedEx’s entry into USPS’s workshare drop-ship parcel consolidation program, Parcel Select,leading to its market entry as FedEx SmartPost, now generating annual revenue exceeding $1 billion
- Primary contributing author to Triangle Management’s report, “Cross Border Ecommerce: Making the International Connections and Improving the Consumer Journey”
- Successfully implemented outsourced fulfillment and distribution operations for TestMart, Swift Optics and Rincon Technologies